Job Description

*Key Responsibilities:*
1. Technical Services (Hard Services)
-Power Supply: DG, UPS, panel boards, earthing, LT panels
HVAC Systems: AHUs, ductable units, VRF/VRV, VFD monitoring
-Lift Operations: AMC, safety certificate, routine checks
-Fire Systems: Fire alarms, extinguishers, sprinklers, evacuation drills
-Plumbing & Water Systems: Pumps, STP/WTP maintenance
2. Soft Services
-Housekeeping: Daily cleaning, deep cleaning, carpet/marble care
-Security: Guard deployment, visitor management, CCTV monitoring
-Pest Control: Monthly treatments, food area checks
-Pantry Services: Vendor coordination, hygiene, supplies
3. Vendor & Asset Management:
-Manage AMC vendors, contracts, service SLAs, and renewals.
-Maintain updated asset registers with tagging, movement, and disposal history.
4. Client/Occupant Coordination:
-Act as the SPOC for clients and internal teams.
-Handle complaints, walkthroughs, and escalations promptly.
-Ensure a safe, clean, and functional environment.
5. Team & Shift Management:
-Supervise technicians, housekeeping, and support staff.
-Prepare duty rosters, manage attendance, and performance.
6. Reporting & Documentation
-Daily/Weekly checklists, equipment logbooks
-Incident reports and escalation matrix
-Monthly performance dashboard (energy, complaints, costs)

Skills Required