Job Description

You are a strategic thinker passionate about driving solutions in Mortgages. You have found the right team.


As a Mortgage Solutions India Lead within the India team, you will oversee both functional and managerial aspects to ensure a seamless mortgage pipeline and enhance the client/advisor experience. You will play a crucial role in promoting engagement across multiple partner teams, both locally and globally, as part of the global organization.

Job responsibilities:

Manage a large and diverse team of Mortgage Specialists and Product Owners across multiple locations, while confidently engaging with global stakeholders. Represent the team at various local and global forums and committees. Lead engagement with global practice leads and pro-actively liaise and influence partner teams in Technology, Operations, Testing, etc. Deliver a best-in-class Mortgage sales experience for clients and advisors, covering all aspects from origination to post-funding support, including underwriting, processing, amendments, documentation, and client inquiries. Propose and implement updates and changes to existing platforms and capabilities to enhance the overall Mortgage sales journey. Lead both global and local projects and deliverables related to talent, product, and partnership initiatives by building consensus and thought leadership. Own and take accountability for all aspects of talent development, including hiring, training, and mentoring future leaders while fostering a collaborative team culture. Ensure the team's adherence to requisite controls, compliance, tax, and regulatory considerations. Maintain resiliency, back-ups, and capacity assessment to ensure seamless client coverage

Required qualifications, capabilities, and skills:

Minimum of 15+ years in the financial services industry, with domain expertise in US Mortgage/Lending products and a deep understanding of underlying business drivers such as interest rates, macro-economic variables, regulatory nuances, and pricing. Strong critical thinking skills with the ability to independently ideate, incubate, and pro-actively suggest and implement innovative solutions and enhancements. Proven experience in managing large, globally aligned teams, particularly those that are sales/client-facing, with demonstrated ability to effectively balance functional responsibilities with people management. Excellent verbal and written communication skills with keen attention to detail, clarity of thought, and executive presence, with prior experience in regularly presenting to a senior audience. Proficient in Microsoft software applications, specifically Excel and PowerPoint, with a broad understanding of transformation tools such as LLM, Python, etc. * Ability to collaborate effectively with internal and external partners and stakeholders, with the confidence to express an independent and thoughtful perspective.