Job Description

JOB DESCRIPTION



About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

Primary Responsibilities:
Stakeholder Engagement & Requirement Gathering

Engage with Ministry officials and users to understand business processes, challenges, and transformation objectives.

Conduct requirement elicitation sessions, interviews, workshops, and field visits where needed.

Translate stakeholder inputs into clear functional and non-functional requirements.
Business Process Mapping & Gap Analysis

Document AS-IS and TO-BE business process workflows using standard tools (e.g., BPMN).

Perform gap analysis between current systems and desired digital solutions.

Identify pain points, inefficiencies, and recommend process reengineering approaches.
Documentation & Solution Design Support

Prepare and maintain detailed documents such as Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), Use Cases, and User Stories.

Support in drafting Concept Notes, Detailed Project Reports (DPRs), RFPs, RFQs, and Technical Evaluation Criteria.

Assist the Solution Architect and technical teams in aligning functional requirements with system capabilities.
Project Coordination & UAT Support

Liaise between stakeholders, development teams, and quality assurance for smooth implementation.

Participate in User Acceptance Testing (UAT) planning, test case review, and issue resolution.

Track and report progress on deliverables, risks, and mitigation plans.
Digital Transformation Strategy & Policy Alignment

Align solutions with national digital governance policies, MeitY standards, and frameworks.

Promote adoption of Digital Public Goods (e.g., Aadhaar, DigiLocker, UPI, ONDC) wherever applicable.

Ensure usability, inclusivity, and accessibility of digital services from a citizen perspective.

Equal employment opportunity information

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.

QUALIFICATIONS



Educational Qualifications:
Essential:

B.E./B.Tech/MCA or equivalent
Desirable:

MBA/PGDM in IT Systems, Public Policy, Operations, or related field

Certification in Business Analysis