AegisCovenant is a fast-growing InsureTech company founded in 2020, specializing in two-wheeler insurance management and roadside assistance (RSA). We are committed to transforming the industry with innovative technology, simplifying processes, and delivering exceptional service to our dealers and partners.
Job Overview:
As a Dealer Support Executive, you will provide exceptional pre- and post-sales support to our dealer network. You will be responsible for resolving queries, providing product training, and ensuring smooth usage of our digital platform.
Key Responsibilities:
Maximize Call Handling Efficiency:
Ensure quick, effective handling of dealer queries and calls.
Complaint Resolution:
Address dealer complaints through chat and resolve issues promptly.
Dealer Training:
Train dealers on portal usage and provide knowledge.
Pre & Post-Sales Support:
Assist dealers with any follow-up queries and ensure satisfaction.
Collaboration:
Work closely with the team to ensure dealer needs are met and service standards are maintained.
Skills & Qualifications:
Experience:
0-1 years in customer service, dealer support, or related roles (preferably in insurance or automotive).
Skills:
Excellent communication, problem-solving, and training abilities.
Tech-Savvy:
Proficient with digital platforms and CRM tools.
Positive Attitude:
Proactive, solution-oriented, and focused on customer satisfaction.
Key Requirements:
Educational Qualification:
Graduate degree in any discipline.
Language proficiency:
Must be fluent in Kannada or Tamil (any one is mandatory), along with Malayalam fluency is an added advantage.
Experience:
0-1 years; freshers can apply.
Relevant Skills
:
Strong communication abilities.
Quick learner & enthusiastic about sales.
Persuasive personality
What do we offer?
Remuneration:
We offer a competitive compensation package.
Medical Insurance:
All employees at AegisCovenant are covered by a health insurance plan to support any health emergencies.
Incentives and Bonus
: The company offers performance based lucrative incentives and bonuses to encourage its team members.
Work-life balance
: We encourage maintaining an appropriate work-life balance that suits the needs of the individual. In doing so, the organization remains willing to support the candidate as much as possible.
Job Type: Full-time
Pay: ?100,000.00 - ?300,000.00 per year
Benefits:
Health insurance
Provident Fund
Experience:
total work: 1 year (Preferred)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.