Executive Customer Support Voice & Chat Process (2 8 Yrs) Delhi (after Sales/customer Service)

Year    Delhi, India

Job Description

Required skills and qualifications:- Bachelor's degree in Business, Communication or a related field. - 2+ years of experience in a customer support or related role, showcasing your ability to handle customer inquiries and resolve issues effectively. - Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner. - Effective problem-solving abilities to address customer concerns and find suitable solutions quickly. - Organisational and time management skills to handle multiple customer inquiries. - Problem-solving skills with the ability to think on your feet. - Being detail-oriented with a commitment to delivering high-quality service. - Ability to work effectively in a team and cross-functional environment. - Experience with Customer Relationship Management (CRM) software for streamlined customer interactions. - Analytical skills for monitoring and analysing customer data and feedback to identify trends and opportunities. (ref:updazz.com)

Skills Required

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Job Detail

  • Job Id
    JD4185960
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, India
  • Education
    Not mentioned
  • Experience
    Year