Job Description

Work Mode Work From OfficePosition Customer Success AssociateSkillset : Excellent coms in German/English, Good thought processQualification : B tech Graduate, C1 certified in GermanSalary : Upto 7.2lpaLocation , Block A, Sector 30, Gurugram, Haryana 122001Experience Minimum of 1 Year in Tech Support + Customer ServiceWorking days 5 days working/ Week off - Rotational/ both way cabs/ rotational shiftsRequirement Candidate should be proficient in German & EnglishRoles & Responsibilities :- Solve the issues of the customers on call for technical- Handle inbound and outbound customer queries efficiently in Italian.- Provide accurate and timely responses to ensure customer satisfaction.- Maintain customer records and update relevant details in the system.- Collaborate with internal teams to resolve issues promptly.- Ensure a professional and customer-centric approach at all times. (ref:updazz.com)

Skills Required