We are seeking motivated and customer-centric individuals to join our BPO team. As a BPO Executive, you will be responsible for handling customer interactions (voice/non-voice) efficiently, resolving queries, and ensuring a high level of customer satisfaction.Key Responsibilities:- Handle inbound/outbound customer calls or chat/email support- Provide timely and effective resolutions to customer queries- Maintain records of customer interactions and transactions- Collaborate with internal departments for escalated issues- Follow standard operating procedures and compliance guidelines.Eligibility- upto 35 years- Both Male & Female Candidates- 12th/Diploma/UG/PGRequired Skills:- Excellent communication skills in English (mandatory) - Ability to handle pressure and multitask effectively- Customer-first attitude with problem-solving skills- Proficiency in MS Office .Apply now if you're looking to build a strong foundation in customer experience while being part of a performance-driven culture. (ref:updazz.com)
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