Key Responsibilities:- Assist customers with orders, returns, tracking, and queries.- Provide accurate information on products, pricing, and promotions.- Resolve issues with empathy and efficiency - aiming for first-contact resolution. Requirements:- Good communication skills- Decent typing speed- Positive attitude and problem-solving mindset- Chat & voice support experience is a plus - Open to profiles like: Customer Support Executive, Customer Care Representative, or Support Specialist. (ref:updazz.com) '
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