Job Description

We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. The ideal candidate should have good communication skills in English and at least one regional or alternative language. This is a rotational shift-based role suitable for candidates looking to build a career in customer service.Key Responsibilities:- Handle customer queries and complaints via phone, email, or chat.- Provide accurate information and support on products and services.- Escalate unresolved issues to the appropriate departments.- Maintain records of customer interactions and transactions.- Ensure customer satisfaction and deliver a great service experience.Required Qualifications & Skills:- Minimum qualification: 12th Pass (Higher Secondary Education)- Age: Below 30 years.- Excellent communication skills in english. - Knowledge of one regional or alternative language (as per business requirement)- Basic computer knowledge and typing skills.- Willing to work in 24/7 rotational shifts, including night shifts and weekends.Preferred (but not mandatory):- Previous experience in customer service or BPO.Benefits:- 16,000 to 20,000 in hand- Career growth opportunities- Rotational weekly offsAbout Us:Teleperformance (TP) is a global leader in digital business services, specializing in customer experience management and business process outsourcing. We offer a wide range of services, including customer care, back-office functions, and digital transformation solutions. TP partners with major brands worldwide, aiming to deliver "simpler, faster, safer, and more efficient" interactions through a combination of technology and human interaction. (ref:updazz.com)

Skills Required