Job Description

Job Title: Email Support Executive Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: - 36,000 - 38,000 per monthAbout the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, here's your chance to work with a global leader in customer experience management.Key Responsibilities- Respond to customer emails with accuracy, empathy, and professionalism- Resolve queries efficiently and escalate complex issues when necessary- Ensure compliance with quality and process standards- Work closely with internal teams to deliver seamless customer serviceSalary & Incentives- CTC: 36,000 - 38,000 per month- In-hand (Training Period - First 3 Months): ~- 30,000- Performance Linked Incentive (PLI): Up to - 1,000/month based on performancePerks & Benefits- 5-Day working with rotational shifts & week-offs- Paid training for smooth onboarding- 14 days of accommodation + complimentary breakfast- Travel reimbursement (Bus/Train/Flight)- Health & wellness coverage + employee assistance program- Career growth opportunities with a global brand- Inclusive & collaborative work culturePlease Note: No leaves permitted during the first 3 months of trainingEligibility Criteria- Graduation (any stream) - Mandatory- Minimum 1 year of international customer support/customer handling experience (on paper)- Strong written communication skills- Flexible with rotational shifts and week-offs (ref:updazz.com)

Skills Required