Job Description

Vertical - Data & Capability (ertswhile GIX) -?Operations Hub

Location - Mumbai

Experience- 1 to 3 years



Functional Responsibility / Domain Related

Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix). Through trainings & product demo's increase the users & usage of the CRISIL research services in the defined territories/regions/client segments. Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies. Develop good rapport & connect with the key users of various departments at the client organizations. Getting market feedback for new product development or enhancing existing products. Feedback & testimonials to be collected on a timely basis from the users.
Process Adherence

Self-motivated for achieving business objectives. Constant upgradation of product knowledge for effectively communicating the value proposition to clients. Maintenance & regular updation of contacts, client/ product feedback & meeting reports. Competition tracking and giving feeds on the same to business.
?Client Management / Stakeholder Management

Key account management through regular meetings with contacts across the hierarchy and across departments
Please note:

This is not a sales role. The candidate will have to go out to meet clients (existing clients) to follow-up/ Explain on the services/products. There is no target of revenue generation.
Key Skills

Client Relationship Management, Key Account Management, Stakeholder Management, Client Servicing, Sales Support, Communication Skills, Operations Management.

Job Type: Full-time

Work Location: In person