Job Description

Job Title: Customer Service Executive Company: Altruist Technologies Pvt. Ltd. Process: OneAssist - Inbound Customer Service Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai - 400710 Work Type: Onsite (Work from Office) Industry: BPO Job Type: Full-Time Shift Timing: Rotational Day Shifts08:00 AM - 05:00 PM09:00 AM - 06:00 PM10:00 AM - 07:00 PM11:00 AM - 08:00 PM Interview Mode: Face-to-Face Interview Time: 11:00 AM - 05:00 PM Work Days: Monday to Saturday Weekly Off: Rotational:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:- Handle inbound calls from customers and resolve queries efficiently.- Ensure customer satisfaction through effective communication.- Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:- Non-lingual (Good English): - 16,000 in-hand- Linguistic Candidates (Regional Language): - 18,000 in-handCompensation & Benefits:Salary: - 16,000 - 18,000 (based on language proficiency)Incentives: Performance-based incentives available (ref:updazz.com)