Job Description

Immediate Hiring: Customer Service Executives (Voice / Blended Process)We are excited to announce urgent openings for the position of Customer Service Executive in both Voice and Blended Process. This is a great opportunity for individuals who are passionate about customer service and eager to start or continue a rewarding career in a professional and supportive work environment.We are looking for dedicated, enthusiastic, and customer-focused individuals who can join immediately. Whether you're a fresher looking for your first job or an experienced candidate ready for a change, we welcome your application.Job Role & Responsibilities:- Handle customer interactions through voice calls or a combination of calls and chat/email.- Understand customer needs and provide accurate and timely responses- Maintain a positive, er hetic, and professional attitude toward customers at all times. - Manage complaints, follow up to ensure resolution, and provide appropriate solutions.- Keep records of customer interactions, process customer accounts, and file documents.- Meet personal/team qualitative and quantitative targets.Process Type:Voice Process: Interacting with customers via phone.Blended Process: A mix of voice and non-voice (email/chat) communication.Who Can Apply:- Minimum qualification: 12th Pass or Graduate (in any field).- Freshers are welcome to apply.- Candidates with prior BPO or customer service experience are preferred.- Must have good communication skills in English and Hindi (any regional language is a plus).- Should be flexible with rotational shifts, including weekends and holidays if required.- Basic computer knowledge and typing skills are necessary.Transport Facility:- One-side pick-up or drop will be provided as per the assigned shift timing.Job Benefits:Attractive salary package with performance-based incentives.- Friendly and inclusive work culture.- Paid training provided for selected candidates.- Fast-track promotion opportunities based on performance.- Job stability with opportunities for internal movement and growth.Immediate Joining Required!- This is an excellent chance for candidates looking to join immediately. If you are searching for a job with professional growth, stability, and a positive work culture, we encourage you to apply today.How to Apply:- Interested candidates are requested to share their updated CV via WhatsApp on 9326295570.- Please include your full name, contact number, educational qualifications, and any relevant work experience in your CV.- We are hiring on an urgent basis, and selected candidates will be contacted quickly for further rounds of interviews. Don't miss out on this opportunity!- Kindly share this job opening with your friends, classmates, or colleagues who may also be looking for a job. (ref:updazz.com)