Job Description

- Job Title: Customer Service Executive (Inbound - UPSTOX/Metropolis Process) - Company: MHLIB - Location: Mumbai & Thane (Work from Office) - Industry: BPO/Healthcare & Financial Support Job Overview:We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles - No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining. Key Responsibilities:- Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queries- Assist customers with inquiries, bookings, or support requests- Deliver accurate information and professional assistance- Ensure a high level of customer satisfaction and empathy Requirements:- Minimum Qualification: HSC (12th Pass)Experience:- Freshers: Welcome to apply- Experienced: Preferred in customer service- Language: Good English communication skills (mandatory)- Gender: Open to all- Age Limit: 18 to 35 yearsWork Location:- Metropolis Process: Mumbai Office- UPSTOX Process: Thane Highstreet OfficeShift Timings:Metropolis Process:- Rotational day shifts between 7:00 AM - 11:00 PM- No night shifts post 11 PM- 6 days working | 1 rotational weekly off- UPSTOX IB Process:- Fixed shift: 8:00 AM - 5:00 PM- 6 days working | 1 weekly off Salary:- UPSTOX Process:- Freshers: - 18,836 CTC | - 16,258 In HandMetropolis Process:- Freshers: - 16,000 In Hand- Experienced: - 17,000 In Hand Perks & Benefits:- Only 1 Operations round of interview - Fast and Simple- Immediate joining opportunity- No Sales/No Targets/No Pressure- Supportive team & professional work environment How to Apply:Walk-In or Contact our HR team immediately. Limited positions available - Apply now to secure your spot! (ref:updazz.com)