Job Description

- Job Title: Customer Service Executive - Company: Altruist Technologies Pvt. Ltd. - Process: OneAssist - Inbound Customer Service - Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai - 400710 - Work Type: Onsite (Work from Office) - Industry: BPO - Job Type: Full-Time - Shift Timing: Rotational Day Shifts- 08:00 AM - 05:00 PM- 09:00 AM - 06:00 PM- 10:00 AM - 07:00 PM- 11:00 AM - 08:00 PM - Interview Mode: Face-to-Face - Interview Time: 11:00 AM - 05:00 PM - Work Days: Monday to Saturday - Weekly Off: Rotational:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:- Handle inbound calls from customers and resolve queries efficiently.- Ensure customer satisfaction through effective communication.- Maintain call records and adhere to process compliance.Eligibility Criteria:- Education: Minimum 12th Pass or Graduate.- Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.- Age Limit: 18 to 34 years.- Gender: Male & Female candidates eligible.Communication Skills:- Non-lingual (Good English): - 16,000 in-hand- Linguistic Candidates (Regional Language): - 18,000 in-handCompensation & Benefits:- Salary: - 16,000 - 18,000 (based on language proficiency)- Incentives: Performance-based incentives available (ref:updazz.com)