Job Description

- Opportunity to make a positive impact- Fantastic work culture- Opportunity within a company with a solid track record of performanceOur client is a trailblazing leader in marine engineering solutions with a history of excellence spanning over six decades.The Job:You will be responsible for :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.Ideal Candidate:- You have at least 1 year experience within a Client Services or Customer Service role, ideally within the Manufacturing industry.- You possess excellent interpersonal as well as written and verbal communication skills.- You possess strong analytical skills and are comfortable dealing with numerical data- You are a strong team player who can manage multiple stakeholders- You are adaptable and thrive in changing environments (ref:updazz.com)

Skills Required