Conduct outbound communication to initiate and build client relationships across US/EU regions.
Understand client needs and coordinate with internal teams for tailored solutions.
Manage pre-sales activities: requirement gathering, product introductions, sampling, and onboarding.
Maintain accurate CRM records and ensure timely follow-ups.
Act as a bridge between clients and internal departments for seamless communication.
Skills & Requirements
Excellent spoken and written English
Strong interpersonal and cross-cultural communication
Organized, self-driven, and detail-oriented
CRM and MS Office proficiency
Comfortable working night shifts (aligned with US/EU hours)
Education:
Graduate in Commerce, Arts, Business Administration or similar; postgraduates welcome.
Experience:
0-3 years in international client engagement, presales, or business development. Freshers with strong English skills are encouraged.