Job Description

- Job Title:- Customer Care Executive- Company Overview:- Bcreation Shopping India is the most trusted online shopping store, dedicated to providing exceptional products and services to our customers. We are currently seeking motivated and passionate male and female candidates to join our team in a work-from-home capacity.- Key Responsibilities:- - Respond to customer inquiries via phone, email, and chat in a timely manner.- Assist customers with order placement, tracking, and returns.- Provide product information and guidance to enhance customer experience.- Resolve customer complaints and issues effectively and efficiently.- Maintain accurate records of customer interactions and transactions.- Required Skills and Qualifications:- - Strong communication skills, both verbal and written.- Proficient in computer applications and customer service software.- Ability to multitask and manage time effectively.- Excellent problem-solving skills and a customer-focused mindset.- Previous experience in customer service is preferred but not required. (ref:updazz.com)

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