Job Description

CRM Executive Template

The CRM Executive will oversee and enhance the organization's CRM systems to improve customer engagement and retention. You will analyze customer data, design effective CRM campaigns, and collaborate with other departments to ensure an integrated approach. Your role is critical in ensuring customer satisfaction and loyalty.

Post CRM Executive JobResponsibilities

Manage and optimize CRM systems for effective customer data management. Analyze customer data to enhance segmentation and targeting strategies. Design and execute CRM campaigns to improve customer engagement. Monitor and report on the effectiveness of CRM campaigns. Collaborate with marketing, sales, and customer service teams to ensure a unified approach. Develop and implement strategies to improve customer loyalty and retention. Provide support and training to staff on CRM software and processes. Stay updated with CRM trends and technologies to recommend improvements.
Qualifications

Bachelor's degree in Marketing, Business, IT, or a related field. Experience with CRM software such as salesbabu , erp, Strong analytical skills with the ability to interpret complex data. Excellent communication and interpersonal skills. Proven track record of developing and executing successful CRM campaigns. Attention to detail and strong organizational skills. Ability to work collaboratively in a team environment.
Job Types: Full-time, Permanent

Pay: ₹11,283.74 - ₹29,985.56 per month

Benefits:

Provident Fund
Work Location: In person