Job Description

Position - Executive - Collections

Location - Pacific Mall, Jasola (New Delhi)

Working days - 6 days

:

Ensuring the accurate and timely invoicing of customers.

Payment collection goals and targets for the department.

Creating and implementing a strategy to improve the collection of outstanding credit.

Ensuring that the company policy on recoveries is followed and that it is in line with state.

Implementing deadlines for invoicing and payment collection.

Preparing monthly feedback reports on payment collections.

To ensure to all customer calls and emails are addressed

To ensure the customers are informed about projects and the offers which can be availed

To ensure that all the necessary documentation with respect to execution of agreement is carried out in a timely and accurate manner

To ensure collection is done as per the payment schedule by maintaining proper follow up with the team.

To ensure timely updates on projects are given to the customer.

To ensure that the demand note with relevant documents are sent to customer after project intimation

To ensure proper handover is done to customer post complete payments by customer by coordinating with relevant departments.

To address all the complaints/ issues of the customers, maintain a record of them and regularly forwarding them to the concerned department

To ensure that all escalated complaints are resolved in coordination with the Sales Manager and other relevant departments

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Leave encashment Life insurance Provident Fund
Work Location: In person