Executive
Job Description
JOB RESPONSIBILITY:1. Fixing appointments and enquiry visit conversion
2. Telephone etiquette with call quality adherence
3. First Call Resolution (FCR) of enquiry calls
4. Average wait time of patients during the call (Call holding)
5. Call transfer rate
6. Customer call frequency
7. Ensure all the calls are answered properly without getting missed out
8. Quality parameters followed as per SOP's
9. Feedback from the patients and their satisfactionLooking for candidates who can speak Telugu, Tamil & English fluently. Contact HR Pranav @ 7530015551Job Type: Full-timeSalary: ?14,000.00 - ?25,000.00 per monthBenefits:
- Health insurance
- Life insurance
- Provident Fund
- Day shift
- Morning shift
- Rotational shift
- Higher Secondary(12th Pass) (Preferred)
- customer service: 1 year (Preferred)
- Hindi/ Telugu (Preferred)
+91 7530015551
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Job Detail
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Job IdJD2897099
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear