Job Description

Reconcile freight invoices with shipment records, ensuring accuracy and resolving any discrepancies. Manage the end-to-end process of insurance claims for damaged or lost goods, including documentation, filing, and follow-up. Maintain accurate records of all freight charges, claims, and reconciliations. Collaborate with logistics providers, carriers and internal departments to ensure a timely and accurate dispatch of materials. Analyze freight costs and identify opportunities for cost savings and process improvements. Prepare and present reports on freight reconciliation and insurance claims activities to senior management. Ensure compliance with company policies, contractual agreements, and regulatory requirements. Handle disputes related to freight charges and insurance claims. Develop and implement the best practices for freight reconciliation and claims management. Stay updated with industry trends, changes in regulations, and best practices related to Logistics.

Experience:

Extensive experience in managing freight reconciliation and insurance claims. Demonstrated ability to work with logistics providers, carrier's companies. Proficiency in using financial and logistics management software. Experience in analysing freight costs and identifying cost-saving opportunities. Proven track record of improving reconciliation and claims processes.

Qualifications:

Bachelor's degree in finance, Accounting, Logistics, or a related field. Proven experience in freight reconciliation, insurance claims management, or a similar role, with a minimum of 4 years of experience. Strong understanding of logistics, freight billing, and insurance claims processes. Excellent analytical, problem-solving, and organizational skills. Strong communication and interpersonal skills. Advance Excel, Macros, Power Bi

Measurable Goals:

Invoice Accuracy:

Achieve a 98% accuracy rate in freight invoice reconciliation within the first six months.

Claims Processing

: Ensure 95% of insurance claims are processed and resolved within the stipulated time frame.

Cost Reduction:

Identify and implement measures to reduce freight costs by 10% annually.

Dispute Resolution:

Resolve 90% of customer disputes related to freight charges and claims within 30 days.

Compliance:

Ensure 100% compliance with all relevant policies, contractual agreements, and regulatory requirements.

Core Skills:

Analytical Skills:

Ability to analyze complex data, identify discrepancies, and develop actionable insights for reconciliation and claims management.

Attention to Detail:

Strong attention to detail to ensure accuracy in reconciliation and claims processing.

Communication Skills:

Good verbal and written communication skills for effective interaction with logistics providers, carriers, insurance companies, and internal teams.

Problem-Solving:

Proficiency in identifying issues, developing solutions, and implementing process improvements.

Technical Proficiency:

Competence in using financial and logistics management software, and other relevant technology.

Working Conditions:

This position may require occasional travel. Ability to work in a fast-paced and dynamic environment. * Flexibility to work outside standard business hours as needed.