Source and on-board the right number of anthologists, psychiatrists, dieticians, nutritionists, gynaecologists, dermatologists, trichologists and clinical psychologists spanning across all the major languages and regions
Train all the clinical/health experts on the company objectives, products and tools to deliver the highest grade of consultation experience to the patient
Control churn by maintaining a healthy relationship with the entire panel and addressing their queries within a specified TAT
Negotiate the right pay-out structure as per the biz needs and ensure timely payments as per the agreed terms and conditions
Ensure the highest quality of consultation to the end consumer and optimize on consumer NPS.
Requirements
1-2 years of experience in a B2C healthcare start-up/company is preferred
Strong interpersonal skills and the ability to build rapport with the medical fraternity
Previous experience of having sourced and on-boarded doctors and managing their performance
Familiarity with MS Excel
Full professional proficiency in English and Hindi. Limited/full working proficiency in regional languages is a plus
Undergraduate degree with notable co-curricular achievements
Willingness to relocate to Bangalore (if needed) to work closely with the team.
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