Citraverse is a fast-growing healthcare startup transforming the way geriatric care is delivered at home in India. Our work combines innovation, compassion, and operational excellence to make a meaningful difference in the lives of elderly individuals and their families.
As an
Executive Associate to Founders
, you will work closely with the leadership team, providing high-level support across operations, and execution. This role is a unique opportunity to gain a 360 view of building and scaling a startup while contributing directly to its success.
Role Overview
The Executive Associate will serve as a trusted partner to the Founders, driving critical initiatives, managing cross-functional operations, and ensuring smooth execution of key priorities. This position requires a proactive, resourceful, and highly organized individual who thrives in a fast-paced environment.
Key Responsibilities
1. Strategic & Founder Support
Work directly with the founders on operations, and execution.
Conduct market research, prepare reports, and present insights to guide key initiatives.
Manage special projects and track progress on organizational priorities.
2. Partnerships Management
Identify, evaluate, and establish strategic partnerships that accelerate growth.
Manage ongoing relationships and ensure delivery on commitments.
3. GCM Operations Management
Oversee day-to-day functioning of Geriatric Care Managers (GCMs).
Ensure adherence to processes, quality standards, and timely resolution of issues.
4. Care Coordination
Facilitate seamless communication between families, caregivers, and healthcare providers.
Anticipate challenges and ensure continuity of care services.
5. Customer Success & Experience
Take ownership of client satisfaction and handle escalations with empathy.
Design and implement processes to enhance client retention and referrals.
What We're Looking For
Based in
Bangalore
, with flexibility to travel as required.
Strong communication, presentation, and people management skills.
Highly organized, detail-oriented, and comfortable juggling multiple priorities.
Proactive problem-solver who can work independently with minimal guidance.
Prior experience in
healthcare, partnerships, or customer-facing roles
is an advantage.
Excited to work in a
fast-paced, mission-driven startup environment
.
Why Join Us?
Work directly with the founders and leadership team.
Exposure to diverse functions - strategy, operations, partnerships, customer success.
Steep learning curve with the opportunity to grow alongside the company.
Mission-driven work that makes a real and lasting impact.
Job Type: Full-time
Pay: ₹55,000.00 - ₹60,000.00 per month
Work Location: In person
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