Job Description

Core Responsibilities for Receptionist

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Welcoming Visitors

Warmly welcoming B2B clients, retail customers, vendors as they enter the office.
"Good Morning/Afternoon/Evening, Welcome to Pretty Women, How may I Assist you."

Ensure a polite, warm, and professional approach at all times. Offering water and give basic assistance and guiding them to sales staff.
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Call Management

Answering incoming Phone calls, and handling basic inquiries. Greeting visitors and clients with (Company Name & Your Name) in a professional manner.
"Good Morning/Afternoon, I am (Your Name) from Pretty Women, How may I Assist you"

Taking and delivering messages accurately to the right department.
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Visitor Management

1.Maintain visitor logbook (especially for B2B clients).

2.Coordinate appointments, inform relevant staff.

3.Fill Retail Customers enquire from.

4. When customer visit check enough assistance is provided or not, if not arrange the same.

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Administrative Support

Assist with basic paperwork, invoicing support, documentation, courier tracking, etc. Maintain cleanliness and organization of front desk and reception area. After Customers visit go and check the room is clean Handling incoming and outgoing mails. Ordering and maintaining office supplies. Keeping a record of daily walk-ins and Retail customer.
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Coordination with Sales/Stock Room

Help guide retail customers to the right sales person. Alert sales staff for scheduled B2B meetings. Inform sales staff when customers arrivals.
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Brand Presentation

Be the first face of your brand -- poised, polite, knowledgeable about the business. Well-groomed because appearance matters a lot.

Strengths / Skills Required

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Here's what they should be strong in

Communication (English, Hindi, Marathi preferred) Politeness & Etiquette Basic Computer Skills Multitasking Presentation & Grooming Product Knowledge
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Area Why it Matter

1. Daily interaction with clients, staff, delivery agents

2. Sets the tone for your brand's image

3. For email, Excel, Word, billing systems

4. Juggling calls, visitors, admin work simultaneously

5. Represents the aesthetics of a ladies' ethnic wear brand

6. Should know your product range to answer basic questions

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Acceptable Weak Areas (That can be trained over time):

1. Advanced Excel skills (if not required daily)

2. Deep stock knowledge (unless also doing showroom sales)

3. High-pressure sales techniques (they are not salespeople, just the front end)

4. Unable to answer basic questions about fabrics, pricing, or collection availability.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person