123Greetings is a leading digital greeting card platform connecting millions of people worldwide through personalized, creative greeting solutions. Our content team curates and produces diverse card collections across categories, occasions, and cultures.
Role Overview
We are seeking a detail-oriented and proactive Assistant to the Content Head to support the seamless execution of card production initiatives and research operations. This role bridges content strategy with operational excellence, ensuring timely delivery of high-quality greeting card content while maintaining organizational efficiency.
Key Responsibilities
Card Production Support:
Coordinate and track card production workflows from conception to final delivery
Maintain production calendars and timelines, ensuring all deadlines are met
Liaise between content creators, designers, and production teams to ensure smooth execution
Organize and categorize card inventory, manage asset libraries, and maintain production documentation
Quality check cards for consistency, accuracy, and brand alignment before publishing
Monitor production bottlenecks and flag issues to the Content Head for resolution
Research & Content Development:
Conduct market research on greeting card trends, competitor analysis, and consumer preferences
Research emerging occasions, cultural celebrations, and seasonal opportunities for new card collections
Gather insights on customer feedback and engagement metrics to inform content strategy
Compile research reports and present findings to support content planning and development
Identify gaps in current card offerings and suggest new content categories
Administrative & Operational Support:
Manage the Content Head's calendar, schedules, and meeting coordination
Prepare presentations, reports, and documentation for team meetings
Handle correspondence and communication between departments
Organize and maintain content databases, spreadsheets, and project management tools
Cross-Functional Collaboration:
Work closely with design, marketing, and tech teams to ensure alignment on card launches
Support brainstorming sessions and contribute creative ideas for card themes and concepts
Participate in team meetings and contribute actionable insights
Assist with special projects and initiatives as assigned by the Content Head
Required Qualifications
Bachelor's degree in Communications, Marketing, Business Administration, or related field
Strong organizational and time management skills with ability to multitask
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Research and data analysis capabilities
Ability to work independently and as part of a team
Keen eye for detail and quality assurance
Job Type: Full-time
Pay: ₹160,000.00 - ₹200,000.00 per year
Education:
Bachelor's (Preferred)
Location:
Gariahat, Kolkata, West Bengal (Preferred)
Work Location: In person
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