The Executive Assistant (EA) to the Doctor provides high-level administrative, operational, and scheduling support to ensure smooth functioning of the doctor's clinical, academic, and administrative responsibilities. This role requires exceptional organizational skills, confidentiality, communication, and the ability to manage multiple tasks in a fast-paced healthcare environment.
Key Responsibilities1. Administrative & Secretarial Support
Manage the doctor's daily schedule, appointments, and meetings.
Handle correspondence, emails, phone calls, and communication on behalf of the doctor.
Prepare medical documents, reports, presentations, and meeting notes.
Maintain accurate and confidential patient records and files.
2. Patient Coordination
Schedule patient consultations, follow-ups, and procedures.
Guide patients regarding clinic processes, documentation, and required tests.
Coordinate between the doctor and patients to ensure a smooth experience.
Manage patient queries with empathy and professionalism.
3. Operational Support
Coordinate with hospital departments, diagnostic centers, or other doctors as required.
Assist in managing OPD flow and prioritizing patient cases as directed.
Ensure availability of necessary documents, prescriptions, and medical resources.
4. Communication & Liaison
Act as the doctor's point of contact for internal and external stakeholders.
Coordinate with pharmaceutical representatives, vendors, and hospital administration.
Manage professional commitments such as conferences, seminars, and academic events.
5. Documentation & Reporting
Maintain logs, schedules, reports, and confidential files.
Assist in research-related tasks, data entry, and documentation (if required).
Ensure compliance with medical, legal, and ethical standards.
Qualifications & Skills
Bachelor's degree in Administration, Healthcare Management, Life Sciences, or related field.
Experience as an Executive Assistant, Medical Secretary, or similar role (preferred).
Strong communication and interpersonal skills.
Excellent organizational and time-management abilities.
Proficiency in MS Office, scheduling tools, and EMR/HMIS systems.
High degree of professionalism, confidentiality, and discretion.