Job Description

Job Locations:

Kumara Park & Jayanagar

Key Responsibilities:

Manage the Doctor's daily calendar, appointments, meetings, and travel arrangements. Make follow-up calls for appointment reminders and missed consultations. Coordinate with clinical, nursing, diagnostics, OPD, OT, and administrative departments for smooth operations. Support OPD queue management, OT scheduling, and conference coordination. Maintain accurate and up-to-date records of patient interactions in the hospital system. Liaise with billing, lab, and clinical teams to ensure seamless patient care and service continuity. Escalate unresolved or critical patient issues promptly to the appropriate departments. Ensure professional, polite, and compassionate communication at all times.

Preferred Qualification

Bachelor's degree in any discipline; preference for candidates with a

BSc

,

Diploma in Hospital Administration

,

Diploma in Health Information Management

, or

Diploma in Front Office & Patient Services

Other advantageous qualifications include:

Diploma in Medical Lab Technology (DMLT) Diploma in Nursing Administration Diploma in NABH & Healthcare Quality Diploma in Healthcare IT & EMR Systems

Skills Required:

6 months to 2 years

of experience in a hospital, clinic, or nursing home setting. Fluency in English, Kannada, and Hindi (mandatory)

.

Proficiency in

MS Office

tools (Word, Excel, etc) & Gmail. Familiarity with hospital workflows, operational protocols, and NABH standards is an advantage. Strong organizational, coordination, and multitasking capabilities. Experience with hospital software systems and basic computer applications. Professional etiquette including courteous conduct, confidentiality, and respectful handling of patient and staff interactions. Empathy, patience, and a customer-first mindset.
mail- hr@medlineacademics.com

Contact- 9035067693

Job Types: Full-time, Permanent

Benefits:

Cell phone reimbursement Paid sick time Paid time off Provident Fund
Schedule:

Rotational shift
Language:

Kannada (Required) Hindi (Required) English (Required)
Work Location: In person