Job Description

Key Responsibilities:

1. Operational & Administrative Support

Schedule, prepare agendas, and take minutes for the COO's internal and external meetings. Follow up on action points discussed during departmental meetings. Assist in troubleshooting daily operations-related issues and escalate to the COO when necessary. Manage the COO's calendar and prioritize appointments.

2. Coordination with Departments

Send reminders for daily and weekly reports, collect them from teams and compile them into summaries for the COO. Update JDs and SOPs as per new system updates. Coordinate with stores, accounts, HR, and merchandising teams to ensure seamless communication and the execution of tasks as needed. Assist in organizing annual events, vendor meetings, and employee gatherings as directed.

3. Inventory & Store Support

Support the COO in overseeing store and inventory checks. Monitor status of discarding activities, space allocation, vendor meetings, KYC update, and vendor payment.

5. ERP & SOP Oversight

Monitor ERP usage compliance across departments and report deviations. Monitor SOP compliance across departments and report deviations.

6. Client & Order Support

Assist with client follow-ups, especially for COO-dedicated styles and swatch approvals. Coordinate with merchandisers to track pending deliveries, emails, or fabric issues.

7. CSR, Projects & Special Initiatives

Support CSR projects such as Labour of Love, Recycle Bags, Jai Vakeel, and Asha Sadan collaborations. Track and report project progress to the COO.

8. Digital, Media & Creative Support

Organize fashion calendar timelines and reminders. Assist with photoshoots and video content required by the COO. Coordinate updates for the website and social media under COO's guidance.

9. Client Experience & Communication

Ensure a seamless order-to-delivery experience for key clients. Follow up on customer feedback and report on satisfaction metrics.

10. Assisting :

Assist the COO with all tasks and organize paperwork and documentation accordingly.

Attend meetings and workshop visits in case the COO is unable to attend, to take down points of discussion.

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Leave encashment Provident Fund
Experience:

Personal assistant: 1 year (Required)
Work Location: In person