Job Description

We are looking for an energetic and highly organized

Executive Manager

to work directly with the CEO, manage day-to-day branch operations (Chennai & Bangalore), coordinate with all internal teams, and ensure smooth client servicing.
This role requires strong communication, problem-solving, and people management skills.

Key Responsibilities1. CEO Coordination

Act as the primary point of contact between the CEO and internal teams. Manage schedules, task follow-ups, and ensure timely execution of CEO instructions. Prepare daily/weekly operational updates for the CEO.

2. Branch Operations Management

Oversee both Chennai and Bangalore operations. Track performance, productivity, and service quality across branches. Coordinate with team leads, delivery staff, and service teams to ensure smooth daily operations.

3. Team Coordination

Assign tasks, track progress, and ensure accountability across teams. Facilitate communication between operations, customer care, and support staff. Resolve escalations and operational bottlenecks proactively.

4. Client Handling

Handle key clients, escalations, and service-critical issues. Ensure client satisfaction and maintain strong customer relationships. Coordinate with teams to deliver prompt and high-quality service.

5. Admin & Process Support

Monitor daily reports, manpower planning, and resource allocation. Support in onboarding new team members and training as required. Assist in implementing operational processes and SOPs across branches.

Required Skills

3-6 years in Operations / Client Service / Coordination Excellent communication (English + Hindi preferred) Strong follow-up and task management skills Ability to handle pressure and multitask Experience in service-based or operations-heavy industries (preferred) Tech-savvy: Excel, WhatsApp business workflows, basic software usage
Job Type: Full-time

Pay: ₹12,363.39 - ₹44,906.72 per month

Application Question(s):

What is the Current CTC? Do you have Notice Period? Which is your Current CTC? How many years of experience? What are the Languages you speak?
Work Location: In person