Job Description

JOB DESCRIPTION

Job Title:

Executive Assistant to the Founder (Core Team Member)

Company:

Chhapai.com - A globally recognized design, print, and luxury

gifting company known for craftsmanship, quality, and creative

innovation.

Position Summary:

This is a high-impact leadership-support role designed for someone

who wants to work side-by-side with the Founder and actively

contribute to Chhapai's growth journey. The Executive Assistant

will be involved in every critical aspect of the business, from

operations and team management to branding, networking, and

personal productivity of the founder.

You will function as the right hand, trusted partner, and operational

brain for the founder, actively helping execute ideas, manage

priorities, and build the company's internal systems, external

reputation, and overall culture.

Key Responsibilities:

1. Founder Support & Time Management

Manage the founder's daily calendar, schedule, and time blocks

across departments and personal tasks.

Coordinate and plan all daily, weekly, and monthly meetings.Prioritize the founder's day to align with the company's top goals.

2. Cross-Departmental Coordination

Act as the founder's representative across all departments.

Manage task lists for each department, track deadlines, and ensure

timely execution.

Create a performance system to reward or penalize teams based on

deadlines, quality, and accountability.

Conduct daily stand-up meetings, document key outcomes, and

update all relevant teams and the founder.

3. Process Building & Error Management

Map existing processes, identify loopholes, and build more efficient

workflows.

Track errors in production, design, sales, quality, and accounts.

Develop and document action plans to avoid recurring mistakes and

improve cross-functional efficiency.

Work closely with the quality team to create higher efficiency

standards and quicker resolutions.

4. Vendor & Procurement SupportSupport the purchase and admin teams to find, evaluate, and

onboard better vendors.

Work towards improving vendor quality and building cost-effective,

reliable supply chains.

5. Office Culture & Environment

Take responsibility for maintaining a positive, high-performance

work culture.

Actively bring in new ideas to make the office environment

inspiring, collaborative, and growth-driven.

Organize employee engagement initiatives and ensure alignment

with Chhapai's brand values.

6. Founder's Branding & Network Building

Manage the founder's LinkedIn and professional communications.

Develop content pipelines, posts, and outreach strategies to expand

the founder's business network.

Build lead-generation funnels through LinkedIn and other

networking platforms.

7. PR, Marketing & Growth Strategy

Work on public relations for both the founder and the brand.Build strategies to amplify Chhapai's brand presence across media

platforms.

Hire and lead a PR, social media, or branding team if needed to

scale the company's visibility and reputation.

Identify new growth channels and opportunities to position Chhapai

as a market leader.

8. Founder's Thought Partner & Gatekeeper

Act as the founder's thought partner for creative, operational, and

strategic decisions.

Protect the founder's time and energy by filtering out low-priority

tasks and distractions.

Provide honest feedback, support critical thinking, and help the

founder stay focused on key business objectives.

9. Crisis Management & Firefighting

Step in to manage urgent issues and conflicts when the founder is

unavailable.

Quickly mobilize teams and resources to resolve operational

bottlenecks or client escalations.

10. Confidentiality & TrustHandle sensitive information with complete confidentiality and

discretion.

Maintain a strong, trust-based working relationship with the

founder.

What We're Looking For:

A highly proactive, sharp, and organized individual.

Excellent communication skills with a solution-oriented mindset.

Ability to manage high-pressure situations and fast-changing

priorities.

Strong leadership and process-thinking capabilities.

Prior experience as an EA, Chief of Staff, Operations Manager, or

similar role (preferred).

Experience working in creative businesses, luxury brands, or

founder-led companies is a plus.

Growth Path:

This role can organically grow into Chief of Staff, Head of

Founder's Office, or Strategic Operations Lead, depending on

performance and leadership abilities.

Job Type: Full-time

Pay: From ?12,247.93 per month

Benefits:

Paid sick time Paid time off
Schedule:

Day shift Fixed shift
Ability to commute/relocate:

Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)
Language:

English (Preferred)
Work Location: In person