Job Description

Founder's Office - Operations Manager

Location: Mumbai

Company: Kaftanize - Women's Indo-Western Fusion Fashion Brand

About Kaftanize

Kaftanize is one of India's fastest-growing Indo-Western fashion labels, blending ethnic elegance with contemporary design. With presence across leading marketplaces, 70+ offline stores, and a rapidly scaling D2C business, Kaftanize is building strong teams across functions. To drive operational excellence, we are hiring a Founder's Office - Operations Manager to work closely with the Founders.

Role Overview

The Operations Manager in the Founder's Office will act as the execution arm of the leadership team, ensuring smooth operations across departments. The role requires excellent project management, cross-functional coordination, and operational problem-solving to keep business timelines and deliverables on track.

Key Responsibilities

1. Project & Task Management

Track, monitor, and follow up on tasks assigned to different teams (operations, design, marketing, finance, logistics, etc.).

Ensure deadlines are met and projects are progressing as per timelines set by Founders.

Maintain a central task dashboard for real-time visibility of progress and bottlenecks.

2. Operations Excellence

Identify operational inefficiencies and propose improvements to streamline processes.

Support implementation of SOPs to ensure smooth day-to-day functioning across departments.

Regularly review team performance against key deliverables and report to Founders.

3. Cross-functional Coordination

Act as a bridge between Founders and teams to ensure clarity of expectations and accountability.

Conduct weekly review meetings, circulate action items, and ensure closure within timelines.

Assist in aligning team activities with overall business goals and growth roadmap.

4. Strategic Support

Support Founders with data analysis, insights, and reporting for decision-making.

Oversee critical projects (marketplace launches, new category rollouts, offline expansion) and ensure smooth execution.

Handle special projects assigned directly by the Founders.

Qualifications & Skills

Bachelor's/Master's degree in Business/Operations/Management.

3-7 years of experience in operations, consulting, or project management (startup, fashion, or retail preferred).

Strong organizational and multitasking skills with an eye for detail.

Excellent communication, problem-solving, and stakeholder management.

Proficiency in project management tools (Asana, Trello, Monday.com, or Excel trackers).

What We Offer

Direct exposure to the Founder's vision and decision-making process.

Opportunity to shape the growth of a rapidly scaling fashion brand.

Entrepreneurial, fast-paced work environment with high ownership.

Job Type: Full-time

Pay: ₹50,000.00 - ₹60,000.00 per month

Experience:

Founders office: 4 years (Required)
Work Location: In person