Job Description

Job Category: Administrative Assistant
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Become an integral part of Consumer and Community banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality
Job Summary:
As the Administrative Assistant within the Head of Consumer and Community Banking Fraud Strategy - India, you will lead a dynamic team dedicated to actively identifying trends and implementing strategies to mitigate fraud and scam threats for Consumer and Community Banking. This is your opportunity to showcase your leadership, strategic thinking, and attention to detail while working in a supportive and professional environment. You will collaborate with senior leaders, empower your team to take initiative, and promote key projects that protect our business and customers. Join us and be part of a group that values quality, partnership, and growth, as you help shape the future of fraud prevention for Consumer and Community Banking.
Job Responsibilities:

• Maintain complex and detailed calendars for senior leaders
• Screen incoming calls and assess priority while maintaining confidentiality
• Manage coordination and logistics for internal and external meetings
• Arrange and coordinate domestic and international travel
• Organize all aspects of offsite conferences and external events, including catering and transportation
• Process invoices and travel and expense claims, ensuring compliance with policies
• Assist with staff onboarding and offboarding, including equipment setup and system access
• Produce high-quality emails and messages for all levels of the organization
• Maintain current organizational charts and executive biographies
• Edit spreadsheets and presentations for client meetings
• Lead and coordinate ad hoc projects as requested

Required Qualifications, Capabilities, and Skills:

• Demonstrated experience supporting senior management in an administrative capacity
• Advanced organizational skills and attention to detail
• Proven ability to exercise tact and good judgment in confidential situations
• Strong interpersonal, written, and oral communication skills
• Proficiency in Microsoft Office applications
• Excellent telephone etiquette and ability to manage competing priorities, including calendar management
• Ability to work effectively in a team environment
• Professionalism and courtesy in representing the team
• Adaptability to changing procedures, processes, and deadlines
• Ability to handle regular activities independently and proactively communicate issues
• Experience interacting with executive-level internal clients

Preferred Qualifications, Capabilities and Skills:

• Experience supporting leaders at the Managing Director level or equivalent
• College degree
• Ability to organize and coordinate complex events and travel arrangements
• Experience producing high-quality communications for senior audiences
• Familiarity with maintaining organizational charts and executive biographies
• Experience assisting with onboarding and offboarding processes
• Ability to work cooperatively with administrative teams in a positive partnership

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Skills Required