Job Description

Role Overview | The role will play a central role in ensuring smooth coordination across on-boarding, training operations, reporting, field deployment, and audit readiness. This role requires excellent organisation, communication, and follow-through, ensuring all processes run efficiently and promoters receive timely support across their life cycle.

Key Responsibilities

1.

Onboarding & Documentation

Manage end-to-end on-boarding documentation including offer letter release, rules sheet, and sharing training links. o Coordinate background verification, creation of ID cards (soft + physical), and deployment intimation. Maintain updated records of joiners, deployment locations, and compliance documents.
2.

Training Administration

Coordinate weekly and monthly training schedules with Trainers and Zonal teams. Track attendance for all online and offline sessions and maintain training logs. Support the execution of monthly assessments, score consolidation, and record management. Ensure training materials (pitch docs, catalogues, lab reports) are regularly updated and circulated.
3.

Buddy System Coordination

Assign Buddies to new joinees and communicate responsibilities. o Ensure availability of training kits at Buddy stores (T-shirt, catalogues, product documents, etc.). Track the Buddy's 15-day follow-up and ensure structured feedback from both sides.
4.

Reporting & Data Management

Oversee daily, weekly, and monthly reporting formats and ensure timely submissions from all zones. Maintain centralised folders for stock images, attendance, sales reports, and promoter trackers. Ensure accuracy of data shared with management and support dashboard preparation when required.

5. Store Visit & Feedback Coordination

Collect store visit feedback from Trainers and Audit teams and document it systematically. Ensure every promoter receives minimum mandatory feedback entries per month. Share insights with relevant team members for corrective action.

6. Stock, Merchandising & Asset Tracking

Ensure timely distribution of merchandising assets such as T-shirts, neck ties, brochures, and sample inventory. Maintain a tracker for issuance, pending requirements, and replenishment cycles.

7. Churn & Deployment Support

Maintain a live churn tracker with reasons, dates, and replacement status. Coordinate replacement requests with hiring partners and ensure timely closures. Update deployment changes across the system and notify all concerned stakeholders.

Key Skills & Requirements

Graduate with 2-4 years of experience in Admin, Operations, HR Coordination, or FMCG/Retail field support roles. Strong command over Excel, Google Sheets, and basic reporting tools. Excellent communication and coordination skills across teams and external agencies. Detail-oriented, highly organized, and comfortable managing multiple priorities. Ability to work in a fast-paced, multi-location environment.
Job Type: Full-time

Pay: ?35,000.00 - ?55,000.00 per month

Work Location: In person