Job Description

Key Technical Stack / Skill Area
Evaluation Focus
Score (1 5)
Remarks
1. Microsoft Exchange Server (2013/2016/2019)
Hands-on experience in planning, configuration, DAG, mail flow, certificates, backup/restore, and troubleshooting.
4
2. Active Directory & DNS Administration
Expertise in AD forests, domains, GPOs, replication, DNS, and certificate services.
4
3. Email Archiving Systems
Experience with Enterprise Vault, or Exchange Native Archiving. Knowledge of retention & compliance export.
4
4. PowerShell Scripting (Advanced)
Ability to automate Exchange/AD tasks, create reusable scripts, and perform complex admin functions.
4
5. Windows Server Administration (2012/2016/2019)
Strong knowledge of OS configuration, patch management, performance, and integration with Exchange.
3
Position Summary:
The Exchange Technology consultant is responsible for resolving and troubleshooting complex system and service issues. The Consultant role includes knowledge of operating: MS Exchange, Email Archiving, Active Directory, Windows servers, and DNS.
Requirements:
Must Have:

• 8-10 years' experience as a System administrator and Active DirectoryMS exchange engineer.
• Experience in Planning, installation, configuration, and troubleshooting of Microsoft Exchange environments and Active Directory.
• Experience with Email Archiving Systems, Barracuda Message archiver, Enterprise Vault, Exchange Native Archiving.
• Advanced PowerShell scripting skills.
• Ability to troubleshoot at an advanced and high level of end-to-end MS Exchange environments.
• Experience with Windows Server 2012,2016,2019, and windows desktops.
• Ability to use and implement monitoring tools, patch tools, and application management tools
• Ability to recommend upgrades, refreshes, and improvements to system infrastructure.
• Strong understanding of networking especially in relation to MS Exchange.

Good to Have:

• Experience with Remote Desktop Server is a plus.
• Strong Communication skills both verbal and written.
• Ability to work in a team as well as independently.
• Knowledge of change management process.
• Experience with VMWare VCenter and ESXI
• Experience with IDRAC.

Responsibilities:

• Design, implement, document, test, troubleshoot and deploy IT system solutions related to Exchange (Exchange 2013/2016/2019)
• Design and configure MS Exchange infrastructure to maintain a stable, secure and highly available Exchange email environment
• Maintain, monitor, and configure DAG Databases, Replication, Backup & Restore, Free/Busy, Address Book Policies, Mail Flow, Exchange Certificate
• Maintain and update Active Directory DNS
• Deploy, and manage Microsoft Active Directory forests, Domains, and Active Directory Certificate Services
• Configure and maintain Group Policy's
• Troubleshoot Active Directory replication issues and logon issues.
• Maintain and support Email archives for end users and compliance.
• Export email archives as requested for compliance
• Provide tier 3 End user support
• Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
• Maintain and develop documentation
• Recommend, Design, and plan upgrades and improvements.
• Patch Management
• Monitor systems and respond to alerts quickly.
• Report system issues quickly.
• 24x7 on call support.

Skills Required