Job Description

Exchange Server Administrator Responsibilities:

• Architect, implement, and administer a multi-site Microsoft Exchange Servers infrastructure (Exchange 2007 / 2010 / 2013 / 2016)
• Focus efforts on automation and optimization by utilizing scripting, monitoring, and performance metrics to develop stronger systems and processes
• Day-to-day administration, maintenance, and operations on Microsoft Exchange Servers
• Perform other job related duties as assigned.
• This position requires extensive, sometimes 24-7 customer interaction, and timely responsiveness to issues and questions.
• Manage the development in the servers and implement new services and functionality.
• Maintain the production, by running a software and hardware diagnostic regularly in a stipulated time period.
• Keep a check on the software versions which are installed in the operating systems.
• Responsible for providing support to any queries which arise in Active Directory and Exchange environments.
• Monitor each and every part of the operating system like checking the disk space at regular intervals, checking the software versions.
• Run the diagnostics on the services which are essential for a server to run.
• Manage file sharing permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination.
• Making sure that the incidents get resolved with the SLAs and ensure that the system goes through a scheduled patching process.
• Create documentations and scripts that will be used in order to solve the problems in the future.

Competencies

• A minimum of 3 years of extensive Microsoft Exchange experience, both on premise and cloud-based exchange environments
• Strong Virtualization skills, prefer Vmware experience with up-to-date current experience with version ESXi 6.5.
• Strong knowledge of Microsoft products (Windows and domain architecture), electronic data interchange, and network and domain architecture.
• Excellent verbal and written communication skill.
• Should have good problem-solving skills.
• Good time management and troubleshooting skills.
• Good response rate for customer related queries provides a solution to it thereby demanding good Customer Service skills.

Skills Required