JD for Exchange Online: 1. Must have Excellent verbal and written communications skills to interact with international end-users. 2. Required to work in majorly US shifts 3. Must have very strong troubleshooting/Problem solving skills. 4. Must have knowledge & hands-on experience of Office 365 Administration. 5. Hands-On experience in Exchange online, Mail flow Troubleshooting. 6. Hands-On experience related to Security and Compliance, Retention Policies, Outlook Client Troubleshooting. 7. Must have knowledge about Active Directory. 8. Office 365 Migration Experience. 9. Licensing in Office 365. 10. Basic knowledge about SharePoint Online, Skype for Business and Teams will be of advantage. 11. Basic knowledge about Exchange 2010, 2013 and 2016. 12. Knowledge about Server Roles. 13. Required to conduct knowledge transfer sessions 14. Daily reviews for tickets
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