: Minimum 6 years of experienced in ServiceNow admin, development & support activities on UTAH or Tokyo versions Work till noon EST time (10PM IST) to have standup calls with onsite SME Monitor and track SLA of critical ServiceNow services that supports the ITSM ServiceNow instance Regular review of data volumes and services usage Provide version release planning, coordination and support Requests for workflow configuration and administration Maintain and update existing integrations Create updates and enhancements to reports and dashboards Provide manual ingestion of data as volume increases Ingest processes that support collection and integration of data from operational systems, connected products, and shop floor operations Monitoring, remediation, and closure of IT service desk tickets (incidents and requests) associated with ServiceNow instance Apply security and access controls within the ServiceNow instance as directed by company\'s security policy If this interests you then please do share your updated profile to [HIDDEN TEXT] for further proceedings.
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