Job Description

1. Inventory & Stock Management:- Oversee inventory control, ensuring accurate tracking of stock, managing reordering, and minimizing stockouts or overstocking of components.- Ensure that all parts (automotive, tractor, sensor, marine) are properly catalogued and stored according to company guidelines.- Perform regular inventory audits and stock rotation to ensure that older items are sold first.- Coordinate with suppliers to ensure timely replenishment and resolve supply chain issues.2. Customer Service & Support:- Provide expert advice and guidance to customers on automotive, tractor, sensor, and marine components.- Resolve customer issues related to product quality, returns, and exchanges as per company policies.- Train staff to deliver high-quality customer service and ensure they are knowledgeable about the products.- Foster a customer-centric environment and create strategies to improve customer satisfaction.3. Team Leadership & Staff Management:- Lead, train, and motivate a team of store associates, ensuring they meet performance expectations.- Conduct performance reviews, provide feedback, and implement development plans for staff.- Manage staff schedules and ensure adequate coverage during peak hours.- Promote a positive, productive work environment with a focus on teamwork and collaboration.4. Store Operations:- Oversee the day-to-day operations of the store, ensuring smooth functioning of the store's processes.- Ensure that all store activities comply with company policies, health, and safety regulations.- Monitor store cleanliness, product displays, and layout to ensure an optimal shopping experience.- Manage point-of-sale (POS) systems and ensure smooth billing and transaction processing.5. Marketing & Promotions:- Collaborate with marketing teams to launch promotional campaigns and increase brand visibility.- Utilize local advertising and digital channels to attract new customers.- Develop in-store promotions to drive sales of key products and seasonal items.- Implement loyalty programs to retain customers and encourage repeat business.6. Financial Management & Reporting:- Monitor store financial performance, including sales, expenses, and profitability.- Control costs associated with inventory, labor, and store operations.- Prepare daily, weekly, and monthly sales and inventory reports for senior management.- Implement strategies to improve the store's financial performance and achieve budgeted goals.7. Health, Safety & Compliance:- Ensure the store complies with all relevant health, safety, and environmental regulations.- Implement safety protocols for handling and storage of components, especially those that are hazardous or heavy.- Ensure staff are properly trained on safety procedures, particularly for the handling of automotive, tractor, sensor, and marine parts.

Engineeristic