About Us

We are SVKM\xe2\x80\x99s NMIMS Centre for Distance and Online Education (NCDOE) - India\xe2\x80\x99s Premier Institution for with core focus on Distance & Online learning . Visit us at https://online.nmims.edu/about-us/ for more information.



Job Title
Exam Conduct Manager


Reports to
Head- Operations and Student Services


Location
Mumbai
Job Purpose This role is responsible for Planning, Organising & Execution of online and remote examinations as per university guidelines. This role involves, Exam Center Management, Audit Compliances, Student Support and Vendor Management for seamless conduct of exams at NCDOE. Key Responsibilities

• Oversee the administration of examinations, ensuring adherence to established procedures, security protocols, and University regulations.
• Ensure Examination process from registration to conduct is carried out seamlessly across concerned locations
• Co-ordinate with officials (Internal and External) to complete the center audit and center shortlisting process as per deadlines
• Manage pool of invigilators and Exam Observers; this includes training new invigilators and updating existing invigilators on rules/regulation changes before every exam cycle, deliverables & payments.
• Implement and maintain rigorous test security measures to prevent cheating, misconduct, and unauthorized access to examination centers.
• Collaborate with internal & external stakeholders including faculty, functional heads, administrators, IT, Observers, Invigilators and vendors to gather input, address concerns, and ensure smooth coordination of examination-related activities.
• Stay updated on relevant University regulations, and industry standards related to examination management and ensure compliance within the organization.
• Ensure compliance on instructions manual, audit parameters and execution of responsibilities by individuals present at the exam center with various remote proctoring methods
• Generate regular reports and provide recommendations for continuous improvement.
• Develop contingency plans and establish effective risk management strategies to ensure business continuity.
• Calibrate with the Support team on exam center feedback from Students and take appropriate actions
• Identify cost-saving opportunities and implement strategies to reduce operations expenses without compromising quality or service levels.

Key Interactions



Internal Stakeholders
External Stakeholders


Business Functions
Students



Vendors



Observes, Invigilators
Dimensions

• Manage team of 1 or 2 members

Requirements- Skills & Competencies

• Excellent planning, organizational, and time management skills
• Proficiency in data analysis and interpretation.
• Strong written and verbal communication skills
• Familiarity with examination management software, online testing platforms, and data management systems.
• Meticulous attention to detail
• Strong leadership and interpersonal skills
• Commitment to upholding the highest standards of integrity, confidentiality, and fairness

Requirements- Education & work experience

• Bachelor\'s degree in business administration, operations management, or a related field.
• Prior experience of 7 to 10 yrs in examination management, assessment development, or a similar role within an education sector.

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030. With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University. The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation\'s prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India\'s most sought after academic community.