Job Description

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism Operations

Management Level Senior Associate

& Summary A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.

Our Facilities Management team is responsible for developing, implementing, and overseeing a planned facility management programme that enables all aspects of PwC office space to be maintained at a standard that adheres with current local, state, and federal regulations. You\xe2\x80\x99ll help provide a safe, clean and functional environment by ensuring the quality of mechanical operating systems, interior structures, assets, and life safety systems for all staff.

Events \xe2\x80\x93
Role and Responsibilities: -
\xc2\xb7 Relevant experience of event management - minimum 4-5 years in Corporate but not as sales or
commercial person. (Event Operations & event Detailing)
\xc2\xb7 Good connect / network with hotels and banquet teams in respective cities
\xc2\xb7 Should have basic knowledge of vendor PO/ payments/ reconciliation etc.
\xc2\xb7 Client Handling and Showcasing high standards of service delivery
\xc2\xb7 Flexible to take back-to-back events during peak time
\xc2\xb7 Good MIS / IT skills
\xc2\xb7 Willing to travel to accompany the group to provide end to end support
\xc2\xb7 Basic Business Etiquette
\xc2\xb7 Strong communication and interpersonal skills
\xc2\xb7 Willing to travel for events if required
\xc2\xb7 Should be available during the events (major ones) from Start to close
\xc2\xb7 Work on the Audit requirements (Internal & External)

Business Services -
Role Purpose:
\xef\x82\xb7 To assist the Business Services lead of PwC Kolkata office on facilities management and business
services functions across all PwC Kolkata premises
\xef\x82\xb7 To maintain and enhance the working environments for staff, clients and visitors ensuring the
highest levels of safety and productivity
\xef\x82\xb7 To provide quality property and administrative solutions which meet business requirements.
\xef\x82\xb7 To manage and provide a high quality, efficient and integrated security service in line with PwC
standards in order to allow PwC Kolkata programmes and services to operate safely and
securely.

Challenges & Accountabilities:
Operational FM service delivery

\xef\x82\xb7 Monitor and deliver specific FM services in accordance with agreed Service Level Agreements
(SLAs) so as to meet customer needs and operational requirements at PwC Kolkata offices.
Provide specific technical advice on premises and facilities matters to senior management,
including developing appropriate, costed business cases
\xef\x82\xb7 Manage and coordinate logistics related to international staff movements to include travel, and
housing, amongst others

Contracted building management
\xef\x82\xb7 Liaise and work closely with relevant appointed supply partners to manage the mechanical and
electrical services installation to include air conditioning, plumbing, generators and water
supplies, transformers, fire, physical security and other related hard services to ensure that
these are kept in good working order, meet the operating requirements of the PwC Kolkata
business.
\xef\x82\xb7 Liaise and work closely with relevant appointed supply partners to manage catering, cleaning,
international couriers, grounds maintenance and other related customer services, so as to meet
business needs and expectations, meet the operating requirements of the PwC Kolkata
business.
Business relationship management
\xef\x82\xb7 Implement monthly meetings with stakeholders, to gather, respond and act on user feedback on
FM services.
\xef\x82\xb7 Provide accurate, up-to-date and timely information on any changes or developments to
Resources services or Business Services policies to stakeholders.

Financial planning and management
\xef\x82\xb7 Preparation of annual budget plans and forecasts for PwC Kolkata expenditure to meet
organizational planning requirements.
\xef\x82\xb7 Assist the Business Services Lead of PwC Kolkata office with the regular monitoring and
reporting of expenditure against plan via monthly report including accounting for any variations
against plan.
Organize Meetings and Events:
\xef\x82\xb7 Organize and coordinate meetings, conferences, and events. The person will be responsible for
booking venues, arranging catering, and ensuring that all attendees have the necessary
information and materials.

Data & record keeping

\xef\x82\xb7 Maintain documentation of FM policies, procedures and guidance so that this is up-to-date,
appropriate and readily available to customers and stakeholders of the FM services, and
compliant with any relevant requirements for keeping of statutory records.
\xef\x82\xb7 Responsible to maintain and update databases, records, and filing systems. They will ensure that
all information is accurate and up-to-date, and that files are organized and easy to access.

Requirements:
\xef\x82\xb7 Graduate from a reputed university.
\xef\x82\xb7 At least 7 years\xe2\x80\x99 experience of facilities management in a large organization operating across
multiple sites and locations & specifically from Event Management Operations \xe2\x80\x93 Background.
\xef\x82\xb7 Experience of managing competing stakeholders demands as part of a business operations
team.
\xef\x82\xb7 Age 25 to 35 year(s).
\xef\x82\xb7 Demonstrating highest professional ethics and integrity.
\xef\x82\xb7 Excellent written and verbal communication skills.
\xef\x82\xb7 Well-rounded commercial and management awareness and understanding of the job.
\xef\x82\xb7 Good interpersonal skills.
\xef\x82\xb7 Proactive, energetic and team player.

Mandatory Skill Set: Event Operations & event Detailing
Preferred Skill Set: Event Operations & event Detailing
Year of experience required: 4-5 years in Corporate
Qualifications: Graduate/PG

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills Event Operations

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date December 7, 2023

PwC