Job Description

Position

: Manager - Client Servicing & Operations (Events & Activations)

Location

: Mumbai

Experience

: 6-8 years

Industry

: Events, Experiential Marketing, Brand Activations

Reporting to

: Founder / National Business Head

Type

: Full-time

About the Company

A reputed and growing full-service Events & Activations agency, headquartered in Delhi, with a strong portfolio of premium clients across auto, lifestyle, luxury, and consumer brands. Now expanding operations in Mumbai with marquee clients already onboarded - including global luxury car manufacturers.

Role Overview

We are looking for a dynamic, driven, and detail-oriented professional to lead our

Mumbai office

and manage

client servicing and operations

for the Western Region. The ideal candidate will be the anchor between our clients and internal teams, ensuring seamless planning, execution, and delivery of high-impact events and brand activations.

Key Responsibilities

Act as the primary point of contact for Mumbai/West-based clients, ensuring their requirements are understood and delivered to perfection. Lead the

servicing

and

operations

function end-to-end - from brief to execution to reporting. Liaise with internal creative, production, and design teams to deliver client expectations. Build and manage vendor/production partnerships in the Western region. Ensure timely budgeting, costing, and invoicing. Grow the Mumbai presence - be the face of the agency in the region, with an eye on client satisfaction, retention, and growth. Support the business development team with pitches and client meetings as required. Maintain high-quality standards, ensuring each event reflects the premium positioning of the agency.

Requirements

6-8 years of hands-on experience in

events, activations, or experiential marketing

, preferably with an agency background. Proven experience handling

premium clients

, ideally in the

auto, luxury, or lifestyle

segments. Strong project management and execution skills. Excellent communication, interpersonal, and leadership skills. Ability to work under pressure and manage multiple projects simultaneously. Should be Mumbai-based or willing to relocate.

What's on Offer

Opportunity to

lead the Mumbai office

for a reputed agency. Work with

marquee luxury brands

and global clients. High-growth environment with autonomy and responsibility. Attractive compensation in line with experience.
Job Type: Full-time

Pay: ?70,000.00 - ?80,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person