Job Description

THE ROLE
At Bombay Sweet Shop, we're reimagining mithai through creativity, storytelling, and unforgettable experiences--and events are where that magic comes to life! We're looking for an Events Executive who's enthusiastic, hands-on, and loves bringing people together through exciting activations, pop-ups, and in-store experiences. You'll be an integral part of the Events Team, coordinating on-ground setups, engaging with customers, and supporting both marketing and operations to create seamless, high-energy events.
You'll be based at our Head Office in Lalbaug, and report directly to our Events & Activations Manager.
As part of Hunger Inc., our ventures--from The Bombay Canteen and O Pedro to Veronica's and Papa's--are built on passion, creativity, and innovation. Bombay Sweet Shop brings Mithai into the modern spotlight with a contemporary twist, while staying grounded in India's rich culinary traditions.
WHO YOU ARE
You're an energetic, people-loving go-getter who thrives in fast-paced environments. Whether it's setting up for a pop-up, giving product demos, or answering curious customer questions, you bring a can-do attitude and an eye for detail. You enjoy being on-ground, love meeting new people, and can juggle tasks while keeping a smile on your face.
You have at least 1 year of experience in events, activations, or hospitality, speak fluent English, and have a basic understanding of how to run smooth, customer-facing experiences. If you love Mithai (and don't mind lifting a box or two!), you'll fit right in.
YOUR TEAM
You'll work closely with the Events & Marketing Team and collaborate with the Operations Team to bring each event to life--whether it's inside the store or at exciting external venues.
WHO YOU WILL REPORT TO
You'll report directly to our Events & Activations Manager, who leads the charge on delivering high-impact, brand-aligned experiences across all channels.
YOU WILL BE RESPONSIBLE FOR
Engaging with customers during events to share the Bombay Sweet Shop story and answer queries
Managing sampling, sales, and customer interactions at both internal and external events
Handling setup and tear-down of event infrastructure, including transport, display, equipment, and materials
Operating event tools like soft serve machines and maintaining them as per hygiene and safety standards
Coordinating internally to ensure all event requirements (products, collaterals, equipment) are in place
Tracking, tallying, and ensuring safe return of all event collaterals and tools post-event
Sharing customer and event feedback with Marketing and Operations teams
Staying informed about our products, specials, and new launches to represent the brand effectively.
EXPERIENCE
1+ year of experience in events, activations, or hospitality-related roles
Experience working in fast-paced, guest-facing environments
Prior experience handling logistics or operating small event equipment is a plus.
SKILLS
Strong verbal communication skills in English
High level of enthusiasm and commitment to delivering exceptional guest experiences
Good organizational and coordination skills
Physically able to manage event setup and tear-down (lifting, transporting equipment, etc.)
Diploma or certification in event management preferred
Comfortable working flexible hours, including weekends and evenings based on event schedules
WHAT YOU'LL GET
Be Part of the Magic: Play a key role in creating joyful, on-ground experiences for one of India's most exciting Mithai brands.
Competitive Salary: Based on experience and industry standards
Learning Opportunities: Develop your event and brand experience skills in a high-growth environment
Dynamic Work Culture: Join a team that values creativity, agility, and celebration in everything we do
If you're someone who loves putting together memorable experiences and thrives in a customer-centric, energetic role--we'd love to have you on board!

Skills Required