Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As an Events Coordinator, Meetings and Events at JLL, you will report to the Assistant Program Manager and work closely with internal vendors and key stakeholders to facilitate and support local Amazon events taking place in key buildings within Amazon corporate offices while ensuring professional service excellence in a fast-paced, demanding corporate environment. This comprehensive events coordination role combines logistical expertise with customer service excellence, requiring you to process event requests and correspond with Amazon customers while troubleshooting during events to ensure successful event operations and responding to and acting on customer feedback. You will play a crucial role in JLL's commitment to exceptional event management by supporting and maintaining good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering as requested while being responsible for coordination of resources to ensure spaces are cleaned, set and ready for events and committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.

What your day-to-day will look like:

Process event requests and correspond with Amazon customers while ensuring clear communication and professional service delivery

Troubleshoot during events to ensure successful event operations while maintaining high standards of execution and customer satisfaction

Respond to and act on customer feedback while continuously improving event coordination processes and service quality

Support and maintain good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering teams

Coordinate resources to ensure spaces are cleaned, set and ready for events while managing multiple event logistics simultaneously

Document trends and recognize opportunities for process efficiencies while improving policies and procedures for internal events

Support Assistant Program Manager with additional duties as assigned in support of Events Program Manager responsibilities

Facilitate local Amazon events in key buildings while ensuring spaces meet corporate standards and event requirements.

Required Qualifications:

Ability and attentiveness to multi-task with capacity to interact with employees, visitors and contractors with poise and diplomacy

Advanced competence with variety of software including MS Word, MS Excel, MS Outlook, and other requested software programs

Communicate effectively both verbally and written with excellent grammar and proofreading abilities for professional correspondence

Apply principles of rational systems and deal with variety of concrete variables in situations where limited standardization exists

Interpret instructions in written, oral, diagrammatic or schedule form while possessing initiative to assume additional responsibilities

Set priorities and meet deadlines in fast-paced, demanding corporate environment with Amazon event coordination experience

Understanding of event requests processing and customer correspondence with troubleshooting capabilities during events

Knowledge of inter-vendor communications coordination between Facilities, Catering, AV, Reception, Janitorial and Engineering teams.

Preferred Qualifications:

Experience in events coordination role with local corporate events facilitation in key buildings within corporate offices

Knowledge of resources coordination to ensure spaces are cleaned, set and ready for events with logistics management

Understanding of event related projects including documenting trends and recognizing opportunities for process efficiencies

Background in policies and procedures improvement related to internal events and spaces with customer feedback management

Experience supporting Assistant Program Manager and Events Program Manager with additional duties and responsibilities

Knowledge of Amazon corporate environment with understanding of fast-paced, demanding event coordination requirements

Understanding of professional service excellence delivery with customer requests and inquiries management capabilities

Experience with excitement for helping to build and maintain event support with continuous improvement mindset.

Location:

On-site

What you can expect from us:

You'll join an entrepreneurial, inclusive culture where we succeed together - across the desk and around the globe

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you



At JLL, we are collectively shaping a brighter way -- for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.



JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.