Job Description

The Client Services Executive will be responsible for building and maintaining strong

relationships with our existing clients, ensuring their needs are met and expectations

exceeded.

Responsibilities:

Develop and nurture relationships with existing clients, serving as their primary point of

contact for all event-related inquiries and requests.

Manage existing client accounts, proactively engaging with clients to understand their event

objectives, preferences, and feedback, ensuring prime delivery.

Collaborate with internal teams (Production and Creative teams) to translate client visions

into successful events.

Regularly interact with clients through telephone calls, email communications, or face-to-

face meetings.

Respond to client inquiries in a timely and professional manner.

Stay informed about industry trends, market developments, and competitor activities to

identify new business opportunities.

Prepare regular reports and presentations for senior management, highlighting

achievements, challenges, and opportunities.

Manage all pre- and post-event operations and pre-post P&L's to ensure outstanding and

unforgettable events are delivered.

Major Skills:

Leadership Skills.

Excellent presentation skills.

Excellent communication, both written and verbal.

Good listening skills.

The ability to work efficiently under pressure.

Excellent organizational and time management skills.

Strong analytical and problem-solving skills.

Exceptional customer service skills.

Team collaboration.

Requirements:

Bachelor's degree in Business Administration, Marketing, Hospitality Management, or related

field.

Proven 2-4 years' experience in Client Service, preferably within the events industry.

Strong interpersonal skills.

Strategic thinking and problem-solving skills, with a proactive approach to client service.

Availability to work flexible hours, including evenings and weekends, as needed.

Willingness to travel for client meetings and events.

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

Provident Fund
Application Question(s):

What is current ctc? What is your expected ctc? How many days of Notice Period ?
Location:

Kalyan Nagar, Bengaluru, Karnataka (Required)
Work Location: In person