Job Description

A VE is responsible for managing the operations of the sports facilities he or she is assigned to. Some highlights of the role include: - Being responsible for the infrastructure of a sports facility and reporting to the manager on a timely manner, plus being responsible to work with partners for maintenance and upkeep of the facility. - To ensure hygiene is top class and all utilities ( water, electricity, etc ) are properly functioning. - Talk to customers, answer customer queries and create a positive environment at the sports facility for the customers - To develop an expertise in the tools that are used to manage operations - Hudle App, Sling, Slack. - Develop and maintain relationships with sports facility owners and its staff. - To ensure branding is installed well and is enhancing the ambience of the facility. - To ensure equipment is readily available for the customers. - Work with the managers directly to implement policies and follow them. - Represent Hudle with high ownership, integrity and professionalism. - Develop and share insights related to pricing, customer experience and operations with the central team. Qualifications & Requirements: - Graduate in any field. - Basic interest in sport. - Functional understanding of technology. - Conversant in Hindi. Understanding English is a bonus. (conversational knowledge of regional languages as per need is also a plus). - Very high in integrity, punctuality and great at customer service. - Ability to work in shifts 6 days a week anytime between 5am and 12 midnight. - Should be mobile - owning a personal vehicle will be a plus. - Past experience in the hospitality industry, including hotels, retail, QSRs, facility management is preferred Language known : Hindi , English & kannada .

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