Job Description

Technical Skills Required:



1. Database Management and SQL experience: Experience with data extraction, transformation, and loading (ETL) processes. Proficient in DB2: writing simple to complex queries, troubleshooting and performance tuning, Strong knowledge of SQL: joins, subqueries, stored procedures, triggers, and indexing.

5. Application Support and Maintenance activities: Understanding of batch processing, job scheduling tools (e.g., Tidal, Autosys etc). Ability to support real-time and batch applications, including log analysis and error handling.

8. Monitoring & Incident Management: Familiarity with monitoring applications. Nice to have experience working with Financials systems. Experience in incident triage, root cause analysis, and resolution within SLAs. Knowledge of ITIL practices and ticketing systems (e.g., ServiceNow, JIRA).

12. Operating Systems: Advanced proficiency in Unix/Linux: shell scripting, process management, file system navigation, and cron jobs. Ability to analyze and resolve system-level issues using command-line tools.

15. Version Control & Deployment: Experience with version control systems. Nice to have Familiarity with CI/CD pipelines and deployment tools.

18. Enterprise Data lake experiance: Nice to have application supporting knowledge with EDL methodologies. Nice to have knowledge of HDFS, Big data Hadoop systems.





Soft Skills Required:



1. Analytical Thinking: Strong problem-solving skills with the ability to analyze complex systems and data flows.

3. Communication: Clear and concise verbal and written communication. Ability to interact effectively with cross-functional teams including developers, QA, and business users.

6. Team Collaboration: Experience working in agile or DevOps environments. Willingness to share knowledge and mentor junior team members.

9. Adaptability & Ownership: Ability to work under pressure and manage multiple priorities. Proactive attitude with a sense of ownership and accountability.

12. Customer Focus: Commitment to delivering high-quality support and ensuring user satisfaction.





Readiness to work and support until 12 AM IST and work in rotational shifts including weekend

Your future duties and responsibilities

Required qualifications to be successful in this role

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