Etech Online Chat Support Role (1 6 Yrs) Gandhinagar (after Sales/customer Service)

Year    Gandhinagar, Gujarat, India

Job Description

- Take and engage chats to prospective customers in designated market area to qualify leads and explain type of service or product offered.- Respond to multiple inbound chats; gather and verify required information as appropriate.- Communicate with current and prospective customers using Internet and different software to give information and answer questions regarding current promotions and new or upgraded products.- Quote prices and encourages customers to buy.- Secures and places orders with others for filling and arranges delivery date.- Enter names, addresses, purchases, and reactions of prospects solicited into computer database system.- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Prepare report on sales activities - Sales Tracker.- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.- Be flexible in an environment by championing and embracing change. (ref:updazz.com)

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Job Detail

  • Job Id
    JD3819215
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gandhinagar, Gujarat, India
  • Education
    Not mentioned
  • Experience
    Year