The purpose of the Customer Consultant is to consult and provide technical support for every stakeholder. Architects, Engineers, Fabricators, end-Customers, and colleagues.
? Formulate construction designs through AutoCAD for further supporting the project design.
? Conduct static studies for the appropriate profile selection during the study of the project.
? Receive phone calls from external and internal customers (end customers included) and support them.
? Collaborate with the market development department regarding the projects that need technical support.
? Engage with specialized project designs.
? Settle and train for AlumilCal.
? Identify and satisfy clients' needs.
? Maintain and enhance the relationship with end customers after purchase.
? Comply with the data entry process for projects on the CRM.
? Inform the market development department with regards to inbound large-scale projects.
? Visit the construction sites for technical support.
? Degree in Engineering
? Excellent use of the English language
? Excellent knowledge of AUTOCAD (2D and 3D) software, MS Office
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