The Estate Manager will oversee the complete operations of the estate, ensuring smooth functioning of staff, maintenance, hospitality services, finances, and guest experience. This role requires someone highly organized, proactive, and experienced in managing high-end residential or hospitality properties.
Oversee day-to-day functioning of the estate (housekeeping, kitchen, security, gardening, drivers, maintenance).
Develop SOPs and ensure all staff follow standards of service and upkeep.
Maintain estate schedules, checklists, event calendars, and daily operations logs.
Ensure the property is always guest-ready and presented at the highest standards.
2. Staff Management
Supervise, train, and manage all estate staff including housekeeping, chef, gardeners, maintenance team, and other support staff.
Prepare and manage staff rosters, leave schedules, and performance evaluations.
Handle staff hiring, onboarding, and conflict resolution where needed.
3. Maintenance & Facility Management
Ensure regular maintenance of all areas: buildings, landscaping, electricals, plumbing, HVAC, generators, vehicles, swimming pools, and equipment.
Coordinate with external vendors, technicians, and contractors.
Maintain AMC contracts and plan preventive maintenance to avoid disruptions.
4. Guest & Family Coordination
Ensure seamless hospitality and guest experience during family stays, events, or gatherings.
Coordinate with the chef and housekeeping for personalized guest requirements.
Maintain discretion, privacy, and high standards of service at all times.
5. Finance & Procurement
Oversee purchasing of supplies, groceries, maintenance materials, and household items.
Maintain budgets, track expenses, and submit monthly reports to the owner.
Ensure cost control while maintaining premium standards of quality.
6. Security & Safety Oversight
Supervise security personnel and ensure estate safety is maintained.
Oversee CCTV systems, entry logs, emergency procedures, and safety protocols.
Create and monitor safety guidelines for staff and property.
7. Event Coordination
Plan and manage small or large events hosted at the estate.
Coordinate catering, staffing, decor, logistics, and guest handling.
Requirements
Proven experience as an Estate Manager, House Manager, Hospitality Manager or Administrative Manager.
Strong leadership skills with the ability to manage a diverse team.
Knowledge of facility management, housekeeping standards, and F&B operations.
Excellent communication, multitasking, and problem-solving abilities.
Tech-savvy with ability to maintain logs, reports, schedules, and inventories.
High level of integrity, discretion, and professional behavior.
Ability to work flexible hours depending on estate requirements.
Preferred Qualifications
Degree in Hospitality, Hotel Management, Business Administration, or related field.
Experience working in luxury hotels, resorts, private estates, or VIP households.
Knowledge of budgeting, maintenance systems, and vendor management.
Job Type: Full-time
Pay: ?13,246.92 - ?80,000.00 per month
Work Location: In person
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